Unisensor in 2025: Innovation - Quality - Customer Service
"Design, development, manufacturing, and sales of reagents, kits, and diagnostic devices for the food industry, animal health, and human health." This is our ISO 9001 scope.
At Unisensor, this scope is not just a certification requirement; it is a commitment, a direction guiding us to fulfill our vision (Peace of mind in food) and our mission (Bringing Smart Diagnostic Solutions to Point of Need). In 2025, we continue our quest for excellence and are proud to share with you the progress that makes our company a key player in biotechnology.
Customer Support: A Team Dedicated to Your Success
Quality customer service starts with a dedicated team. At Unisensor, Coralie, Léna, Céline, Kevin, and many others are at your disposal, responding to your needs efficiently and with care, all within very short timeframes.
Each interaction is an opportunity to strengthen our collaboration, and we are happy to provide you with responsive and personalized support.
Exemplary Quality: Less than 0.1% Customer Complaints
Achieving excellence also means minimizing issues. With a complaint rate below 0.1%, we demonstrate our daily commitment to delivering reliable and high-performance solutions. This success is based on our core values: Respect, Responsibility, Team Spirit, Solution-Oriented Approach, and Integrity.
A Strong Commitment to a Greener Future
In 2024, we laid the foundations for our Green Charter, an initiative aimed at reducing our environmental impact and adopting more sustainable practices. This year, we are going even further: optimizing our processes and reducing waste. We believe that innovation goes hand in hand with responsibility.
An Ethical Charter for an Inclusive Company
At Unisensor, every talent matters. In 2025, we officially introduced our Ethical Charter and workplace well-being policy, reinforcing our commitment to inclusion and respect for everyone. Diversity and employee well-being are essential pillars of our corporate culture.
Unisensor, a Trusted CDMO Partner
The new year marks a new focus on CDMO. At Unisensor, we leverage our expertise to serve businesses as a CDMO (Contract Development and Manufacturing Organization).
With our expertise in development, manufacturing, and optimization of diagnostic solutions, we support our partners from concept to finished product.
Backed by our ISO 9001 certification, scientific rigor, and state-of-the-art facilities, we ensure high-quality solutions tailored to each client's specific needs. Unisensor stands as a reliable, innovative, and excellence-driven partner in diagnostics.
Proudly Belgian Products, Shining Worldwide
Our roots in Wallonia, a region rich in biotechnology, are a true asset. We take pride in offering a Belgian product designed with precision and high standards. If you are looking for reliable, sustainable, and high-performance solutions, you are in the right place!
Did you know that our new Aurox platform was awarded at the IDF Dairy Innovation Awards 2024? An international recognition that highlights our commitment to cutting-edge solutions.
In 2025… Reaching Even Further!
The coming year will be marked by even more innovation, quality, and commitment. Join us on this journey and discover how Unisensor continues to shape the future of diagnostics.
💬 Any questions? A specific request? Our team is here to listen!
Julien Quirynen
Head of Quality and Global Performance Manager at Unisensor